Before starting work, DoorDash, the popular food delivery company, made its delivery workers sign away their right to sue. According to their contracts, disputes could only be resolved in privatized arbitration. Privatized arbitration predominantly favors corporations over workers as it prohibits class actions, allows the employer to choose the arbitrator, and reduces damages. While DoorDash’s policy was intended to protect the company against costly lawsuits, the policy has backfired.
The Allegations Against DoorDash
Now that more than 5,800 of the company’s delivery